Seldom am I able to write a blog post which covers all areas of sales and is essentially a blanket statement. Today is one of those days: sales success requires cooperation with and from other departments within your company. In order to be the best you can be and provide your customers with the best possible service you must work and communicate with others—others who will touch the customer and perhaps deliver on the promises you make.
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| Sales Success Requires Cooperation |
Being successful in sales means successfully navigating the treacherous waters of office politics, petty jealousies and any number of other issues facing you and your department on a daily basis. Here are a few ideas to get you started:
Know How Things Work: It’s important you understand the workflow process. When you place an order or bring on a new customer, who does what? How many people get involved with your sale? How many things have to go right (and could potentially go wrong) during one sales cycle? You must know this. You have to understand how your actions affect others within your own organization. Others will probably have to fulfill your promises—make sure you know what it takes for them to do so.
